It was a travel never to be forgotten for Hubby-Ed when he went to Colombia a few weeks ago. Being reunited with his sick mother and his siblings/family brought him so much joy, but getting there and coming back here was pure hell!
Since we have travelled before via Iberia, we decided to have him booked again on this airline. We weren't that satisfied with the airline then, but nothing really bad happened during that time, so we assumed that things would go smoothly again this time around, but I guess fate was just against it :P
Murphy's law- If anything can go wrong, it probably will. And it did for Hubby!
Friday a few weeks ago, Hubby spoke with his boss that he had to travel for emergency, and a miracle that Iberia had a flight that day so they were able to book him that afternoon. So we rushed with his packing, and after a few hours he left home for his flight. I was surprise when he called me to tell the driver to come pick him up from the airport. Apparently the Iberia airplane was not arriving, and since Iberia only flew to Nigeria 2x a week, he has to wait 4 days before he can fly again. Fortunately for him, he was able to talk to some people there and they were able to bump him on an Luftansa airplane going to Germany. Then from Germany to Bogota.
Then after 2 weeks, when he tried to rebook his flight, Iberia couldn't find his "ticket" since he flew with Luftansa. So we asked the travel agent here to help us, and he spent the whole day trying to fix everything between the two airlines. Finally he was booked for another date and we thought everything will be ok then. ($215 for rebooking fee! OMG!)
On the day he was to fly, the Iberia airplane (from Bogota-Spain) was delayed for 2+ hours and by the time he arrived in Madrid, they told him the plane going to Lagos has left already. They gave him 3 choices. Either he can fly back to Bogota. Wait 3 days in Madrid terminal for the next flight to Lagos. Or fly with Iberia going to South Africa, then from SA to Lagos. Holy cow! This was just terrible. Fortunately we were able to communicate via chat (no free internet in Spain though, he had to pay for using it) so I sent the driver back home (he was already waiting in the airport saturday night).
Come Sunday, Hubby flew to SA, waited a few hours then was winging his way back home to us. At 9pm, the driver called me to say that his Oga hasn't come out from the airport yet. I immediately called Hubby and was told that his luggage hasn't come out yet. He was already waiting for the last bags from the carousel, but his never came out :((( so unlucky really.
We had to wait tuesday night before he can go back to the airport to collect his lost luggage (flew in with the Iberia airline), only to discover that the luggage sticker they put in the back of the boarding pass has been removed by some people from the immigrations, and he had no document to prove that he owned the lost baggage. So he again talked with someone, showed his recibo for the items inside the luggage, his keys for the padlock, and paid N2000 and finally FINALLY got his bag with all our pasalubong inside :))
Moral of the story is that we will never EVER book a flight with this effing airline again.
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